Do you know how to login to your Mymetroclaim account? Customers of T-Mobile stores who recently purchased a mobile phone can apply for an offer under this platform.
The T-Mobile phone users can make insurance of their device to protect it from damages fee. Also, they can take advantage of the PHP (Premium Handset Protection) program where you can make your device insurance for mobile security. In this article, I will be giving you more information about the platform and its advantages.
Mymetroclaim – What PHP Covers?
The PHP program covers:
- Accidental damages
- It includes liquid damage
- Loss and theft of mobile
- After warranty expires, it includes mechanical or electrical breakdown
How to File A My Metro Claim at www.mymetroclaim.com?
If you want to file a metro claim, then follow the steps below:
- Launch a web browser
- Visit the URL mymetroclaim.com. The website can be visited anytime as it is available 24/7
- Click on the File/Track My Claim option from the website homepage
- Enter your mobile or serial number of your T-Mobile device
- Verify the captcha under the number box
- And click on Submit
If you don’t know or have your serial number, you can easily locate it from:
- Underneath the battery
- Device’s original packaging
- Purchase receipt
- Dial #06# to display the IMEI number
- Check your settings
- Call your mobile carrier
Information Needed To File/Track My Claim
- Mobile number
- Serial number
- IMEI
- Device make and model
- Description of what happened to your device and date of incident
- Contact info
- Account PIN number
- Security question
- Payment method for deductible
- Proof of loss form
File A Claim By Phone
If you want to file a claim using your phone, then you can put a call across Assurance at their customer care line on the website mymetorclaim.com to speak with a care specialist.
Check Your Claim Status
Follow the step below to check your claim status:
- Go to the website mymetorclaim.com
- Click on File/Track My Claim option
- Enter your mobile number or serial number
- Complete the captcha or security check
- Then click on submit
- After verification of your number click on Track My Claim
- Enter your Zip Code
- Click submit
Then refer to the options at the top of your screen
How to Enroll to My Metro Claim
If you have recently purchased a T-Mobile device, or you have one, you can easily sign up to enroll your device at any Metro by T-Mobile store:
- At first, Claim Limit
- It allows up to 2 covered claims within 12 consecutive months based on the date of the first repair or replacement of not more than $1,500 each
- You claim coverage is terminated after it reaches it limit
What is Covered?
- Device
- Standard battery
- Home charger
- Standard SIM card
If you lose your device or it’s stolen you can call Metro by T-Mobile at 1-888-8metro8 to suspend your service.
MyMetroClaim Customer Service
- Go to the website mymetroclaim.com
- Then click the Contact Us at the top of the homepage
Complete the online form for questions you may have. Information required on the form include:
- Select your reason for inquiry
- Name
- Email address
- Claim number
- Mobile phone number
- Write your concerns
- Click the Submit button
